Question 1

How should I choose the fabric openness of a zip screen?

Accepted Answer

Full blackout 0% openness: best heat insulation and shading, suits hot west-facing exposure. Semi-transparent 3%–5%: balances heat insulation, insect protection, view and ventilati…

Question 2

How long is the system life of a zip screen?

Accepted Answer

NEWHOO zip screens have a system service life of more than 10,000 cycles. WR85, WR100 and WR120 have wind resistance exceeding Class 12.

Question 3

How do I choose between the T-tape and #3 zipper of a zip screen?

Accepted Answer

The #3 zipper is used for ordinary solar fabrics. T-tape is used for full-blackout, 0% or 1% openness and special fabrics thinner than 0.5mm, giving a flatter fabric. T-tape zip sc…

Question 4

Which scenarios do WR100, WR110 and WR120 suit respectively?

Accepted Answer

WR100 is a 100×100mm cassette, universal for indoor and outdoor, with 63 aluminum or 70 steel tube and five operation systems. WR110 is a 110×115mm cassette, pergola-specific, with…

Question 5

What is the difference between WR100-120 and TR110 curtain-box concealed zip screens?

Accepted Answer

WR100-120 uses a 100×120mm cassette, 63 aluminum tube, 20NM-45 tubular motor, 41×49mm screw-locked side rail, wind Class 10. TR110 uses a 110×110mm cassette, 63 aluminum tube, 20NM…

Question 6

What is the maximum width the TR85 indoor extra-wide zip screen can reach?

Accepted Answer

TR85 recommended width 0.7–4M, height <3M, total area <12㎡. Using a 43 slotted tube + fabric support plate and a vertically moving groove-bearing balancer, the tube does not bend, …

Question 7

Which windows do WR70, WR85, WR86-95 and WR96-100 suit respectively?

Accepted Answer

WR70 suits small windows of width 0.7–2m, height <2m, total area <4㎡. WR85 suits width 0.7–2.5m, height <3m, total area <8㎡. WR86-95 suits width 0.7–2m, height <3m, total area <6㎡.…

Question 8

What is the maximum size the VR88 quick-install invisible screen door can reach?

Accepted Answer

VR88 single opening width ≤6M, height ≤3m; double opening width ≤12M, height ≤3m. The cassette is 88×93mm, with a built-in 25mm aluminum-tube spring drive system, 25mm bottom rail …

Question 9

What is the difference between VRM70 and VRW100, and how do I choose?

Accepted Answer

VRM70 uses a 70×75mm cassette, dual-drive synchronization, single opening ≤2M, double opening ≤4M, height ≤3m, 30mm wedge-shaped bottom rail. VRW100 uses a 100×100mm cassette, cord…

Question 10

How do I tell the difference between the A/B/C/D/E/F versions of the WR120 outdoor zip screen?

Accepted Answer

WR120A is the basic outdoor version; WR120B is the plug-in type; WR120C is connectable (spliceable), suitable for buildings needing transport upstairs; WR120D has a built-in LED st…

Question 11

How do I install the smart balancer of the WR110 pergola zip screen?

Accepted Answer

For WR110A, both the motor/spring fixing seat and the tail-end fixing seat are fixed on the smart balancer with screws. WR110B uses a plug-in structure. WR110C is the cleaning-brus…

Question 12

Which operation systems do the 63 aluminum tube and 70 steel tube of the WR100 universal zip screen support respectively?

Accepted Answer

The 63 aluminum tube supports five systems: motorized, motor+manual, spring push, bead chain and hand crank. The 70 steel tube supports three systems: motorized, motor+manual and s…

Question 13

How do I use the slide-channel self-locking and height fine-tuning of the TR110 curtain-box zip screen?

Accepted Answer

Both the motor/spring fixing seat and the tail-end fixing seat of the TR110 are fixed in the up/down-moving slide channel. After the roller-tube system is installed, there is a spr…

Question 14

How do I install the WR100-120 concealed zip screen in a curtain box from bottom to top?

Accepted Answer

Both the motor/spring fixing seat and the tail-end fixing seat of the WR100-120 are fixed in a slide channel that can move up and down. During installation, first fix the slide cha…

Question 15

How do I install the C28-WR100B engineering zip screen?

Accepted Answer

First fix the 100×100mm cassette and the 27×30mm compact minimalist side rail. Then install the 63 aluminum tube and the 20NM-45 tubular motor or the 63-tube spring system. The tai…

Question 16

How do I choose between the 70 steel tube and 63 aluminum tube for the WR96-100 indoor zip screen?

Accepted Answer

The 70 steel tube, fitted with a 20NM-45 tubular motor, forms the motorized system, or with the 70-tube spring system forms the hand-push spring system. The 63 aluminum tube can be…

Question 17

How do I choose motorized vs. hand-push spring for the WR85 indoor zip screen?

Accepted Answer

WR85 has a Φ55 slotted tube (wall 2.5mm) built in. Fitted with a 10NM-35 tubular motor it is the motorized system; fitted with the 55-tube spring system it is the hand-push spring …

Question 18

How do I choose motorized vs. hand-push spring for the WR70 indoor zip screen?

Accepted Answer

WR70 has a Φ43 slotted tube built in. Fitted with a 1.2NM-25 tubular motor it is the motorized system, suitable for small windows needing automatic shading; fitted with a 43-tube s…

Question 19

How do I use and adjust the vertical lock of the VR88 quick-install invisible screen door?

Accepted Answer

VR88 has a built-in vertical lock in stainless steel. When in use, once the push rod reaches position it locks, preventing the screen door from being pushed open by an external for…

Question 20

How do I adjust the constant-force spring system of the VRW100 flat-push retractable screen door?

Accepted Answer

First check that the wire is wound neatly on the columnar cord winder. Then test whether the push-rod thrust is constant and whether it stops at any position. If the thrust is insu…

Question 21

How do I install the VRM70 dual-drive synchronized quick-install invisible screen door?

Accepted Answer

First fix the cassette and the two side tracks and confirm they are level. Then snap the push rod and fabric assembly into the tracks and connect the timing belt and spring system.…

Question 22

How does a solar zip screen work without a power cable?

Accepted Answer

The WR120F solar outdoor zip screen consists of a photovoltaic panel, battery and motor. The photovoltaic panel converts solar energy into electricity by the photovoltaic effect; t…

Question 23

Why can the fabric support plate and groove-bearing balancer make a roller shade 4m wide?

Accepted Answer

TR85 uses a fabric support plate mechanism and a vertically moving groove-bearing balancer. The fabric support plate supports the roller tube, and the groove-bearing balancer lets …

Question 24

Why is a T-tape zipper more airtight than a regular zipper?

Accepted Answer

A T-tape zipper adds a T-shaped reinforcing tape to the fabric edges and then combines it with the zipper. The T-tape increases the contact area, keeping the fabric edges constrain…

Question 25

Why does a quick-install invisible screen door not need pre-embedding?

Accepted Answer

The quick-install structure makes the cassette, side rails and push rod into modules that can be assembled on site. During installation they are simply snapped or locked in, with n…

Question 26

Why is the thrust of the VRW100 constant-force spring compensation system constant?

Accepted Answer

VRW100 uses a stainless-steel wire traction system with a columnar cord winder plus constant-force spring compensation. The constant-force spring outputs an essentially constant pu…

Question 27

Why does the dual-drive synchronization system of VRM70 keep the push rod from tilting?

Accepted Answer

VRM70 has two systems built in: the FGS spring drive and the toothed timing belt drive. The toothed timing belt controls the push rod, holding it wherever it stops, so the push rod…

Question 28

What should I do if the fabric edge comes out of the side rail?

Accepted Answer

Check whether the zipper is damaged; if not, simply re-insert it into the track. If it derails after strong wind, check whether the track is deformed. If damaged, it is recommended…

Question 29

What should I do if the remote of the motorized version does not respond?

Accepted Answer

Troubleshoot in order: whether the remote battery is dead → whether the remote is paired → whether the motor is powered off → whether the signal is blocked. If all are normal, the …

Question 30

What should I do if the roller shade jams or makes noise when raising/lowering?

Accepted Answer

Check three things: whether there is foreign matter (sand/dust, insects) in the track, whether the fabric has come out of the side rail, and whether the motor limit has drifted.

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